Activity Log

Overview

The Activity Log tracks all changes made in the backoffice. See who changed what and when for audit and troubleshooting purposes.

Key Purpose: Track and audit all system changes.

Purpose

This page lets you browse, filter, and search all recorded changes made by team members in the backoffice for auditing, troubleshooting, and compliance purposes.

Key Concepts

Log Entry: A record capturing who performed an action, what resource was affected, the type of action (created, updated, deleted, etc.), and the old vs. new values for updates.
Resource Types: The system logs changes across items, categories, modifiers, menus, locations, users, offers, coupons, orders, and settings.
Data Table Pagination: The ActivityLogService exposes log entries via a paginated dataTable method backed by the ActivityLogRepository, supporting filtering and sorting.
Change Diff: For update actions, the changes field stores a JSON object with field names as keys, each containing old and new values for comparison.
Read-Only Log: The activity log is append-only; entries cannot be edited or deleted by users, ensuring an immutable audit trail.

Actions

Browse Activity Log

View a chronological list of all backoffice actions with timestamp, user, action type, and affected resource.

Filter Log Entries

Narrow results by user, action type, resource type, date range, or location to find specific changes quickly.

Inspect Change Details

Expand a log entry to see the exact fields that changed, including their previous and new values.

Location

Backoffice Route: /settings/activity-log
Backend Controller: app/Http/Controllers/Api/ActivityLogController.php
Vue Component: src/views/settings/ActivityLogComponent.vue

Log Entry Fields

Timestamp

Property	Value
Field ID	`created_at`
Label	Date & Time
Type	DateTime

Description: When the action occurred.

User

Property	Value
Field ID	`user`
Label	User
Type	Object

Description: Who performed the action.

Fields:

id - User ID
name - User name
email - User email

Action

Property	Value
Field ID	`action`
Label	Action
Type	String

Description: Type of action performed.

Actions:

created - New record created
updated - Record modified
deleted - Record removed
enabled - Feature/item enabled
disabled - Feature/item disabled
login - User logged in
logout - User logged out

Resource Type

Property	Value
Field ID	`resource_type`
Label	Type
Type	String

Description: What type of resource was affected.

Types:

item - Menu item
category - Menu category
modifier - Modifier group
menu - Menu
location - Location
user - Team member
offer - Promotion
coupon - Coupon
order - Transaction
settings - System settings

Resource ID

Property	Value
Field ID	`resource_id`
Label	Resource ID
Type	String

Description: ID of the affected resource.

Resource Name

Property	Value
Field ID	`resource_name`
Label	Resource
Type	String

Description: Human-readable name of the resource.

Changes

Property	Value
Field ID	`changes`
Label	Changes
Type	Object

Description: What was changed (for updates).

Structure:

json

{
  "field_name": {
    "old": "previous value",
    "new": "new value"
  }
}

IP Address

Property	Value
Field ID	`ip_address`
Label	IP Address
Type	String

Description: IP address of the user.

Location

Property	Value
Field ID	`location_id`
Label	Location
Type	String

Description: Which location the change affects (if applicable).

Filtering

By User

Filter logs by specific team member.

By Action

Filter by action type (created, updated, deleted, etc.).

By Resource Type

Filter by what was changed (items, settings, etc.).

By Date Range

Filter by time period.

By Location

Filter by affected location.

Business Logic

Logging Flow

User performs action in backoffice
        │
        ▼
System captures:
├── User info
├── Action type
├── Resource details
├── Changes (old vs new)
├── Timestamp
└── IP address
        │
        ▼
Store in activity log
        │
        ▼
Available for viewing/search

What Gets Logged

Category	Logged Actions
Menu Items	Create, update, delete, availability change
Categories	Create, update, delete, visibility change
Modifiers	Create, update, delete
Menus	Create, update, delete, assignment
Locations	Create, update, settings changes
Team	Add user, remove user, role change
Offers	Create, update, delete, activate/deactivate
Settings	Any settings change
Orders	Status change, refund, cancel

What's NOT Logged

Read/view actions (no changes)
Customer actions (separate customer log)
System automated actions (some)

Use Cases

Audit Trail

Who changed the price?
When was this item disabled?
Who deleted the category?

Troubleshooting

What changed before the issue started?
Did someone modify settings?
When was the last update?

Compliance

Track all data changes
User accountability
Change history

Training

See what new staff are doing
Identify mistakes
Guide best practices

Relations

Depends On

Team: User information
All Features: Changes to any feature logged

Affects

Audit compliance
Troubleshooting capability

Team

Business Rules

The activity log is append-only; entries cannot be edited, deleted, or tampered with by any user, ensuring an immutable audit trail.
The ActivityLogService delegates all data retrieval to ActivityLogRepository.dataTable, which supports pagination, filtering by user/action/resource/date/location, and sorting.
Read-only actions (viewing pages, browsing data) are not logged; only state-changing actions (create, update, delete, enable, disable, login, logout) generate entries.
Customer-facing actions are tracked separately from backoffice actions; the activity log only covers changes made by team members in the backoffice.
Each log entry captures the acting user's ID, name, and email along with their IP address, the affected resource type and ID, the action type, and for updates a JSON diff of old vs. new field values.

FAQs

"Can I delete activity log entries?" No, the log is immutable; entries cannot be modified or removed to preserve audit integrity.
"Are customer actions recorded in this log?" No, customer actions (placing orders, updating profiles) are tracked in a separate customer log; this log covers backoffice team actions only.
"Why is a change I made not showing up?" Verify the correct filters are applied, expand the date range, and confirm the action type is one that gets logged (read-only actions like viewing a page are not recorded).
"Can I export the activity log?" The log is viewable and filterable in the backoffice; export functionality depends on whether the reports export permission is available for your role.
"Does the log record which location was affected?" Yes, when a change is location-specific the location_id field is populated, allowing filtering by location.

Troubleshooting

Problem: Can't find specific change

Causes:

Wrong filters applied
Date range too narrow
Change not logged
Different user made change

Solutions:

Clear filters
Expand date range
Check if action type is logged
Search by resource instead

Problem: Log entries missing

Causes:

Logging disabled
System error
Action not tracked

Solutions:

Verify logging is enabled
Check system logs
Some actions may not be tracked

Examples

Item Price Change

json

{
  "created_at": "2024-01-15T14:30:00Z",
  "user": {
    "id": "user-123",
    "name": "Jan Manager",
    "email": "jan@restaurant.com"
  },
  "action": "updated",
  "resource_type": "item",
  "resource_id": "item-456",
  "resource_name": "Margherita Pizza",
  "changes": {
    "price": {
      "old": 12.50,
      "new": 13.50
    }
  },
  "ip_address": "192.168.1.100",
  "location_id": "loc-789"
}

Item Created

json

{
  "created_at": "2024-01-15T10:15:00Z",
  "user": {
    "id": "user-123",
    "name": "Jan Manager",
    "email": "jan@restaurant.com"
  },
  "action": "created",
  "resource_type": "item",
  "resource_id": "item-789",
  "resource_name": "New Special Burger",
  "changes": null,
  "ip_address": "192.168.1.100"
}

Settings Change

json

{
  "created_at": "2024-01-15T09:00:00Z",
  "user": {
    "id": "user-001",
    "name": "Owner",
    "email": "owner@restaurant.com"
  },
  "action": "updated",
  "resource_type": "settings",
  "resource_id": "online-ordering",
  "resource_name": "Online Ordering Settings",
  "changes": {
    "minimum_order_amount": {
      "old": 15.00,
      "new": 20.00
    },
    "delivery_enabled": {
      "old": true,
      "new": false
    }
  }
}

json

{
  "created_at": "2024-01-15T08:30:00Z",
  "user": {
    "id": "user-123",
    "name": "Jan Manager",
    "email": "jan@restaurant.com"
  },
  "action": "login",
  "resource_type": "session",
  "resource_id": null,
  "resource_name": null,
  "ip_address": "192.168.1.100"
}

Activity Log View

═══════════════════════════════════════════════════════════════
                    ACTIVITY LOG
═══════════════════════════════════════════════════════════════

Jan 15, 2024

14:30  Jan Manager    Updated  Margherita Pizza
       └─ price: €12.50 → €13.50

14:15  Jan Manager    Disabled  Summer Special Salad
       └─ available: true → false

12:00  Jan Manager    Created   New Special Burger
       └─ New item added to Burgers category

10:30  Owner          Updated   Online Ordering Settings
       └─ minimum_order_amount: €15.00 → €20.00
       └─ delivery_enabled: true → false

09:45  Jan Manager    Deleted   Old Promo Code
       └─ Coupon "OLDCODE" removed

08:30  Jan Manager    Login
       └─ IP: 192.168.1.100

───────────────────────────────────────────────────────────────
Showing 6 of 156 entries  [Load More]

Activity Log ​

Overview ​

Purpose ​

Key Concepts ​

Actions ​

Browse Activity Log ​

Filter Log Entries ​

Inspect Change Details ​

Location ​

Log Entry Fields ​

Timestamp ​

User ​

Action ​

Resource Type ​

Resource ID ​

Resource Name ​

Changes ​

IP Address ​

Location ​

Filtering ​

By User ​

By Action ​

By Resource Type ​

By Date Range ​

By Location ​

Business Logic ​

Logging Flow ​

What Gets Logged ​

What's NOT Logged ​

Use Cases ​

Audit Trail ​

Troubleshooting ​

Compliance ​

Training ​

Relations ​

Depends On ​

Affects ​

Related Features ​

Business Rules ​

FAQs ​

Troubleshooting ​

Problem: Can't find specific change ​

Problem: Log entries missing ​

Examples ​

Item Price Change ​

Item Created ​

Settings Change ​

User Login ​

Activity Log View ​

Activity Log

Overview

Purpose

Key Concepts

Actions

Browse Activity Log

Filter Log Entries

Inspect Change Details

Location

Log Entry Fields

Timestamp

User

Action

Resource Type

Resource ID

Resource Name

Changes

IP Address

Location

Filtering

By User

By Action

By Resource Type

By Date Range

By Location

Business Logic

Logging Flow

What Gets Logged

What's NOT Logged

Use Cases

Audit Trail

Troubleshooting

Compliance

Training

Relations

Depends On

Affects

Related Features

Business Rules

FAQs

Troubleshooting

Problem: Can't find specific change

Problem: Log entries missing

Examples

Item Price Change

Item Created

Settings Change

User Login

Activity Log View