In-House Settings

Overview

In-House Settings configure dine-in operations including table management, service modes, and in-store ordering options.

Key Purpose: Configure dine-in and in-store ordering settings.

Purpose

This page lets you configure dine-in ordering operations including table sections, order capacity, tipping, checkout notes, and menu assignment per location.

Key Concepts

In-House Settings: Configuration stored per location as in_house_setting on the Location model, controlling dine-in ordering behavior for kiosk and QR ordering channels
Table Sections: Named groups of tables (e.g., "Main Floor," "Terrace") with either automatic or custom naming, used for QR code generation and table identification on KDS
Order Capacity: Time slot-based limits on orders and items per slot, with support for category-specific limits and time-specific override rules — shared configuration with online ordering
Tip Collection: Optional gratuity collection with three configurable percentage options (default 10/15/20%) and choice of calculating tips before or after taxes
Checkout Notes: Optional free-text field allowing customers to add special instructions to items, with a customizable placeholder message (max 150 chars)

Actions

Configure Order Capacity

Set time slot duration, limits per slot (orders and items), enable flexible limits, add category-specific limits, and define time-specific override rules with custom schedules.

Manage Table Sections

Create, edit, or delete table sections with automatic naming (prefix + sequential numbers) or custom naming (manually entered table names, max 20 chars each). Section names must be unique and max 25 characters.

Enable Tip Collection

Toggle collect_tips.enabled, configure three percentage options, and choose whether tips are calculated before or after taxes.

Enable Checkout Notes

Toggle allow_notes.enabled and set a placeholder message for the notes field (default: "E.g. 'For Oliver' or 'I'm allergic to mushrooms'").

Assign Menus

Set a default menu (must be eligible for kiosk/QR visibility) and optionally add extra menus with scheduled availability. Extra menus cannot duplicate the default or overlap schedules.

Location

Backoffice Route: /in-house/settings
Backend Controller: app/Http/Controllers/Api/InHouseController.php
Vue Component: src/views/in-house/settings/index.vue

Fields

In-House Ordering Enabled

Property	Value
Field ID	`enabled`
Label	Enable In-House Ordering
Type	Toggle
Default	true

Description: Master switch for in-house ordering features.

Service Mode

Property	Value
Field ID	`service_mode`
Label	Service Mode
Type	Select
Options	counter, table, both
Default	both

Description: How orders are handled in-store.

Options:

Counter: Orders placed and collected at counter
Table: Orders delivered to tables
Both: Customer chooses

Table Service

Property	Value
Field ID	`table_service`
Label	Table Service
Type	Toggle
Default	true

Description: Enable table service (orders delivered to tables).

Counter Service

Property	Value
Field ID	`counter_service`
Label	Counter Service
Type	Toggle
Default	true

Description: Enable counter service (customers collect orders).

Order Number Display

Property	Value
Field ID	`show_order_number`
Label	Show Order Number
Type	Toggle
Default	true

Description: Display order number after ordering.

Order Number Format

Property	Value
Field ID	`order_number_format`
Label	Order Number Format
Type	Select
Options	sequential, daily_reset, custom
Default	daily_reset

Description: How order numbers are generated.

Options:

Sequential: Continuous numbering (1, 2, 3...)
Daily Reset: Resets each day (starts at 1)
Custom: Custom format

Starting Number

Property	Value
Field ID	`starting_number`
Label	Starting Number
Type	Number
Default	1

Description: First order number of the day/sequence.

Preparation Time

Property	Value
Field ID	`prep_time`
Label	Preparation Time
Type	Number
Unit	Minutes
Default	15

Description: Estimated preparation time for in-house orders.

Table Management

A location's tables are organized into sections (e.g. "Dining Room", "Bar"). Each section has a Section Name (max 25 characters) and a Naming type.

Naming (per section)

Property	Value
Field ID	`naming_type`
Label	Naming
Type	Select
Options	Automatic Table Names, Custom Table Names

Description: How a section's tables are named.

Options:

Automatic Table Names: enter a Label (e.g. "Table") and a Number of Tables; the section generates a numbered set — Table 1, Table 2, …
Custom Table Names: manually enter each table's name (up to 20 characters each).

Order Acceptance & POS Forwarding

In-house orders placed via Kiosk, Table QR, or staff are processed automatically. There is no toggle to hold orders for manual acceptance, and no setting to stop forwarding orders to a connected POS — when a POS integration (MplusKassa, Hendrickx/Vanhoutte) is connected, paid orders are pushed to it automatically as part of order processing.

To manage incoming order volume instead, use:

the Accept online orders switch (Online Ordering) to open or close the channel,
the order cut-off time (accept_orders_until, e.g. until closing time) in Online Ordering / Table QR settings, and
Order Capacity limits (Online Settings) to cap orders/items per time slot.

These order-flow toggles are not real settings. The in-house setting does not store auto_accept, service_mode, send_to_kds, print_kitchen_ticket, or print_receipt — it manages table sections, tip collection, order notes, and the default/extra menus (see the FAQs below).

Business Logic

In-House Order Flow

In-house orders (Kiosk, Table QR, or staff-entered) are placed and paid, then processed automatically: when a POS integration is connected the order is pushed to the POS, kitchen-bound items appear on the KDS (where used), and the order moves through preparation to ready. There is no manual-acceptance gate in this flow.

Relations

Depends On

Locations: Settings per location
KDS: For kitchen display
Printers: For tickets

Affects

Kiosk: In-house ordering
QR Ordering: Table ordering
KDS: Order display
Transactions: In-house orders

Business Rules

At least one table section is required — the frontend enforces this before allowing save
Extra menus cannot be the same as the default menu or each other, and their schedules must not overlap
Kassanet-originated sections (names prefixed with "Hendrickx " or "Vanhoutte ") cannot be deleted or modified through the UI
Sections used in QR Ordering cannot be deleted until removed from QR Ordering first
Saving triggers a ReloadMenu event that syncs settings to all kiosk devices via Cloudflare D1, plus GenerateQrCodesForSection jobs if table names changed

FAQs

"What fields does the in-house setting actually store?" order_capacity, collect_tips, allow_notes, default_menu_id, and extra_menu_ids — NOT service_mode, auto_accept, or print_kitchen_ticket.
"How do table sections work?" Each section has a name (max 25 chars, unique), a naming type (Automatic with label + count, or Custom with manually entered names up to 20 chars each), and automatically generates QR codes for QR Ordering.
"How does tip collection work?" When enabled, three percentage options are offered (default 10/15/20%), and tips can be calculated on the subtotal before or after taxes. The default is After Taxes.
"What happens when I delete a section?" The system checks if the section is used by QR Ordering (blocks deletion if so) and whether it's a Kassanet section (blocks deletion if so). Otherwise it deletes the section and regenerates QR codes.
"Do changes apply immediately?" Changes trigger a ReloadMenu event, syncing to all connected devices. However, QR code regeneration happens asynchronously via background jobs.

Troubleshooting

Table section not saving → Verify the section name is unique and does not exceed 25 characters. For custom naming, each table name must be 20 characters or fewer.
Cannot delete a table section → The section may be in use by QR Ordering (remove it from QR Ordering first) or it may be a Kassanet-originated section (prefixed with "Hendrickx " or "Vanhoutte "), which cannot be deleted through the UI.
Menu not appearing in default menu dropdown → The menu must be eligible for kiosk/QR visibility. Verify the menu is published and configured for the correct channel.
Changes not reflected on kiosk → Saving triggers a ReloadMenu event. Verify the kiosk device is connected and receiving sync updates via Cloudflare D1.

Examples

Counter Service Only

json

{
  "enabled": true,
  "service_mode": "counter",
  "table_service": false,
  "counter_service": true,
  "show_order_number": true,
  "order_number_format": "daily_reset",
  "starting_number": 1,
  "prep_time": 10,
  "auto_accept": true,
  "send_to_kds": true,
  "print_kitchen_ticket": true,
  "print_receipt": true
}

Full Table Service

json

{
  "enabled": true,
  "service_mode": "table",
  "table_service": true,
  "counter_service": false,
  "table_count": 20,
  "table_naming": "numbers",
  "prep_time": 20,
  "auto_accept": true,
  "send_to_kds": true
}

Mixed Service

json

{
  "enabled": true,
  "service_mode": "both",
  "table_service": true,
  "counter_service": true,
  "table_count": 15,
  "show_order_number": true,
  "prep_time": 15,
  "auto_accept": true
}

In-House Settings ​

Overview ​

Purpose ​

Key Concepts ​

Actions ​

Configure Order Capacity ​

Manage Table Sections ​

Enable Tip Collection ​

Enable Checkout Notes ​

Assign Menus ​

Location ​

Fields ​

In-House Ordering Enabled ​

Service Mode ​

Table Service ​

Counter Service ​

Order Number Display ​

Order Number Format ​

Starting Number ​

Preparation Time ​

Table Management ​

Naming (per section) ​

Order Acceptance & POS Forwarding ​

Business Logic ​

In-House Order Flow ​

Relations ​

Depends On ​

Affects ​

Related Features ​

Business Rules ​

FAQs ​

Troubleshooting ​

Examples ​

Counter Service Only ​

Full Table Service ​

Mixed Service ​

In-House Settings

Overview

Purpose

Key Concepts

Actions

Configure Order Capacity

Manage Table Sections

Enable Tip Collection

Enable Checkout Notes

Assign Menus

Location

Fields

In-House Ordering Enabled

Service Mode

Table Service

Counter Service

Order Number Display

Order Number Format

Starting Number

Preparation Time

Table Management

Naming (per section)

Order Acceptance & POS Forwarding

Business Logic

In-House Order Flow

Relations

Depends On

Affects

Related Features

Business Rules

FAQs

Troubleshooting

Examples

Counter Service Only

Full Table Service

Mixed Service