Upvendo Knowledge Base

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Options Reference ​

Complete reference of all toggle states and select dropdown options. Use this to understand what each option means and does.

Toggle Fields ​

Toggles are boolean (on/off) switches. Here's what each toggle controls:

Location & Settings ​

Field IDWhen ONWhen OFF
business_hours.{day}.is_availableLocation open on this dayLocation closed on this day
restricted_dates.*.yearlyDate repeats every year (e.g., Christmas)One-time closure

Online Ordering ​

Field IDWhen ONWhen OFF
takeout.enabledCustomers can order for pickupPickup not available
delivery.enabledCustomers can order for deliveryDelivery not available
custom_availabilityUse custom schedule (not business hours)Use location business hours
minimum_order_amount.enabledRequire minimum order valueNo minimum order
pick_up_instructions.enabledShow pickup instructions fieldNo pickup instructions
schedule_order_for_future_days.takeout.enabledAllow scheduled pickup ordersOnly ASAP pickup
schedule_order_for_future_days.delivery.enabledAllow scheduled delivery ordersOnly ASAP delivery

Order Capacity ​

Field IDWhen ONWhen OFF
order_capacity.limit_orders_per_time_slotLimit number of orders per slotUnlimited orders
order_capacity.limit_items_per_time_slotLimit total items per slotUnlimited items
order_capacity.enable_flexible_limit_order_per_time_slotAllow more orders if value is lowStrict order limit
order_capacity.enable_limit_specific_categoriesSet limits per categoryNo category limits

Tips & Notes ​

Field IDWhen ONWhen OFF
collect_tips.enabledShow tip options at checkoutNo tip collection
allow_notes.enabledCustomers can add notes to itemsNo notes allowed
Field IDWhen ONWhen OFF
availableItem shown on menuItem hidden from menu
track_stockTrack inventory for this itemNo stock tracking

Modifiers ​

Field IDWhen ONWhen OFF
requiredCustomer must select from this groupSelection is optional
modifiers.*.defaultThis option pre-selectedOption not pre-selected

Payments ​

Field IDWhen ONWhen OFF
stripe.enabledStripe payments activeStripe disabled
stripe.live_modeReal payments processedTest mode (no real charges)
stripe.card_enabledAccept card paymentsCards not accepted
stripe.ideal_enabledAccept iDEAL (Netherlands)iDEAL not available
stripe.bancontact_enabledAccept Bancontact (Belgium)Bancontact not available
viva_wallet.enabledViva Wallet terminal activeViva Wallet disabled

Loyalty ​

Field IDWhen ONWhen OFF
enabledLoyalty program activeNo loyalty program
birthday_bonus.enabledGive bonus on customer birthdayNo birthday bonus

Receipts ​

Field IDWhen ONWhen OFF
show_order_level_discounts_on_item_levelShow discounts per itemShow discount as total
show_tax_summaryShow tax breakdownHide tax details
show_priceShow prices on receiptHide prices
show_addressShow location addressHide address
display_contact_informationShow phone/emailHide contact info
display_qr_codeShow QR code on receiptNo QR code
custom_footer_textShow custom footer messageNo custom footer

KDS ​

Field IDWhen ONWhen OFF
filter.order_source.allShow orders from all sourcesFilter by source
filter.order_source.kioskShow kiosk ordersHide kiosk orders
filter.order_source.online_orderingShow online ordersHide online orders
orders.strike_through_individual_modifierStrike through completed modifiersNo strike through
orders.reset_timer_on_recallReset timer when order recalledKeep original timer
orders.automatically_hold_scheduled_ordersHold scheduled orders until prep timeShow immediately
sound.mute_order_soundMute all soundsSounds enabled

Integrations ​

Field IDWhen ONWhen OFF
square.connectedSquare POS connectedNot connected
square.sync_menuSync menu to SquareNo menu sync
square.sync_ordersSend orders to SquareNo order sync
deliveroo.enabledAccept Deliveroo ordersDeliveroo disabled
deliveroo.auto_acceptAuto-accept Deliveroo ordersManual accept required
uber_eats.enabledAccept Uber Eats ordersUber Eats disabled
uber_eats.auto_acceptAuto-accept Uber Eats ordersManual accept required

Select Fields (Dropdowns) ​

Time Slot Duration ​

Field ID: order_capacity.time_slot_duration_min

OptionDescription
55 minutes - Very high volume, quick service
1010 minutes - High volume
1515 minutes - Fast food, quick service
2020 minutes - Standard quick service
3030 minutes - Standard restaurant (default)
4545 minutes - Casual dining
6060 minutes - Fine dining, complex orders

Accept Orders Until ​

Field ID: accept_orders_until

OptionValueDescription
Closing TimeClosing TimeAccept orders until location closes
Closing Time Minus Prep TimeClosing Time Minus Prep TimeStop accepting before closing to allow prep

Example: If closing at 22:00 with 20 min prep time:

  • "Closing Time" → Accept until 22:00
  • "Closing Time Minus Prep Time" → Accept until 21:40

Delivery Region Type ​

Field ID: delivery_region.type

OptionValueDescription
RadiusRadiusDeliver within X km of location
Postal CodePostal CodeDeliver to specific postal codes only

Delivery Fee Type ​

Field ID: delivery_fee.type

OptionValueDescription
Free deliveryFree deliveryNo delivery fee
Charge delivery fee for all ordersCharge delivery fee for all ordersFixed fee for all deliveries
Free delivery for orders over a certain amountFree delivery for orders over a certain amountFree if order exceeds minimum

Calculate Tips ​

Field ID: collect_tips.calculate_tips

OptionValueDescription
Before Taxesbefore_taxesCalculate tip on subtotal only
After Taxesafter_taxesCalculate tip on total including tax (default)

Example (15% tip on €25 subtotal + €5.25 tax):

  • "Before Taxes" → €25 × 15% = €3.75 tip
  • "After Taxes" → €30.25 × 15% = €4.54 tip

Idle Timeout Type ​

Field ID: idle_timeout_type

OptionValueSecondsDescription
StandardStandard1202 minutes (default)
ExtendedExtended3005 minutes
CustomCustomvariableSet custom duration

Field ID: print_settings

OptionValueDescription
Based on Pickup TimeBased on Pickup TimePrint ticket at (pickup time - prep time)
ImmediatelyImmediatelyPrint ticket as soon as order placed

Send to POS ​

Field ID: send_to_pos

OptionValueDescription
Pickup/Delivery TimePickup/Delivery TimeSend to POS based on scheduled time
ImmediatelyImmediatelySend to POS as soon as order placed

Customer Name Format ​

Field ID: customer_information_full_name

OptionValueDescription
First & Last NameFirst & Last NameSeparate fields for first and last name
Full NameFull NameSingle field for complete name

Customer Contact Details ​

Field ID: customer_information_contact_details

OptionValueDescription
Phone & EmailPhone & EmailCollect both phone and email
Phone OnlyPhone OnlyOnly collect phone number
Email OnlyEmail OnlyOnly collect email address

Snooze Out of Stock Items ​

Field ID: snooze_time_out_of_stock_items

OptionValueDescription
Do not snoozedo_not_snoozeShow "Out of stock" but keep visible
30 minutes30Hide item for 30 minutes
1 hour60Hide item for 1 hour
2 hours120Hide item for 2 hours
4 hours240Hide item for 4 hours
InfiniteinfiniteHide until manually restocked

Receipt QR Code Type ​

Field ID: display_qr_code_applies_to

OptionValueDescription
Online OrderingOnline OrderingQR links to online ordering page
Custom LinkCustom LinkQR links to custom URL

KDS Layout ​

Field ID: layout

OptionValueDescription
SplitSplitSplit view (orders + item summary)
FullFullFull width order cards

Birthday Bonus Type ​

Field ID: birthday_bonus.type

OptionValueDescription
DiscountDiscountPercentage or amount off order
Free ItemFree ItemFree item from eligible list

Preferred Language ​

Field ID: preferred_language

OptionValueDescription
EnglishenEnglish
DutchnlDutch (Nederlands)
FrenchfrFrench (Français)
GermandeGerman (Deutsch)
SpanishesSpanish (Español)
PortugueseptPortuguese (Português)
ItalianitItalian (Italiano)

Country ​

Field ID: address.country

OptionValueDescription
BelgiumbeBelgium
FrancefrFrance
United StatesusUnited States
GermanydeGermany
NetherlandsnlNetherlands
PortugalptPortugal
SpainesSpain
IrelandieIreland
ItalyitItaly

Branding Fonts ​

Field ID: heading_text_font / body_text_font

OptionDescription
PoppinsModern, clean (default)
ArialClassic, widely supported
RobotoGoogle's modern font
RalewayElegant, thin
LatoFriendly, warm
VerdanaClear, readable
Courier NewMonospace
LoraSerif, traditional
GelasioSerif, elegant
Cormorant GaramondSerif, refined
OswaldBold, impactful

Days of Week ​

Used in: business_hours, delivery_available_days, pickup_available_days, time_specific_rules.active_days

OptionValue
SundaySunday
MondayMonday
TuesdayTuesday
WednesdayWednesday
ThursdayThursday
FridayFriday
SaturdaySaturday

Multiselect Fields ​

Allergens ​

Field ID: allergens

Tree Nuts: Tree nuts, Almonds, Brazil nuts, Cashews, Hazelnuts, Macadamia, Pecans, Pistachios, Walnuts, Queensland nuts

Other Allergens: Peanuts, Milk, Eggs, Fish, Crustaceans, Molluscs

Gluten: Gluten, Wheat, Barley, Rye, Oats, Spelt, Kamut

Other: Soy, Celery, Mustard, Sesame, Lupin, Sulphites

Dietary Preferences ​

Field ID: dietary_preferences

  • Alcohol-free
  • Dairy-free
  • Decaffeinated
  • Gluten-free
  • Halal
  • High protein
  • Keto
  • Kosher
  • Lactose-free
  • Low fat
  • Low sodium
  • No added MSG
  • No artificial colors
  • No artificial flavors
  • No artificial sweeteners
  • No preservatives
  • Non-GMO
  • Nut-free
  • Organic
  • Paleo
  • Single origin
  • Soy-free
  • Sugar-free
  • Vegan
  • Vegetarian
  • Wholegrain

Item Tags ​

Field ID: tags

  • Vegan
  • Vegetarian
  • Gluten-free
  • Nut-free
  • Kosher
  • Halal
  • Dairy-free

Tip Percentage Options ​

Field ID: collect_tips.options

Default: [10, 15, 20]

Common configurations:

  • [10, 15, 20] - Standard
  • [15, 18, 20, 25] - Higher tips
  • [5, 10, 15] - Lower tips

Social Media Options ​

Field ID: social_links

Available platforms:

  • tiktok
  • instagram
  • facebook
  • pinterest
  • x (Twitter)
  • linkedin
  • youtube
  • snapchat
  • tumblr